We are dedicated to ensuring that your Eureka Forbes product operates at its optimal level. If you find yourself in need of maintenance, repairs, or filter replacements, please follow the detailed steps outlined below to successfully book a service request.
🛠️ Steps to Book a Service Request:
- Visit www.eurekaforbes.com/service-request or launch the Eureka Forbes mobile application on your device. This is your starting point for accessing our services and support.
- Log in to your registered account. If you do not have an account, you can easily proceed as a guest user without needing to create an account.
- Enter your product details, which include the model number and the date of purchase. This information is crucial as it helps us identify your product and understand its service history.
- Select the issue that you are currently experiencing from the dropdown menu. Options may include filter replacement, low suction power, leakage, and other common issues that our technicians can address.
- Choose a convenient date and time for the technician’s visit. We understand that your time is valuable, so we offer flexible scheduling to accommodate your availability.
- Confirm your contact details and address to ensure that the technician can reach you without any issues on the scheduled day.
- Finally, click “Submit Request.” This action will officially log your service request in our system.
📩 What Happens Next:
- After submitting your request, you will receive a confirmation via SMS or email that includes your unique service request ID. This ID is important for tracking the status of your request.
- A certified technician will arrive at your location according to the time slot you have chosen. Our technicians are trained to provide high-quality service and ensure your product is functioning properly.
- You will have the ability to track or reschedule your service request directly from your account dashboard, offering you control over the service process.
⚠️ Need Urgent Help?
If you require immediate assistance, do not hesitate to call our 24x7 customer care hotline at 1860 266 1177. Our team is ready to provide you with quick support for any urgent issues you may encounter.
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